Dynamics is a popular CRM owing to its interactive interface, scalability, and ease of customization. However, it can be challengi...
Marketing requires an understanding of customer demands and products. It requires an answer about what the customers need, how the p...
Employees are the ‘backbone’ of an organization. If you don’t consider your employees’ views and opinions, y...
Accounting is an area of pain. That’s what everybody in the business believes. But the truth is that you can’t and shoul...
‘Customer Support’ has undergone a huge transition over the years. From haggling with the customer support executives on...
Mobile phones and the apps within are our soulmates. We connect with them, they know everything about us and fortunately or unfortun...
During the initial days, the major intent of getting customer feedback was just to research and measure. Not for managing customer r...
We are glad that we are a few generations ahead and we do not maintain the customer records in a huge pile of files. Digital migrati...
Talk of CRM and one name that always ranks first on the list of sales professionals is – Salesforce. And why not? It is quite ...
Client Portal is not just a medium for business owners to converse with their clients. It is an establishment of a new relationship....
It was a shiny summer day of December in Melbourne. Judy had been sick for the past few days. She had no idea that there was a party...
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